Initial commit - ERP System
This commit is contained in:
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// /opt/erp-system/app/tickets/[id]/page.tsx
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'use client';
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import { useState, useEffect, useRef } from 'react';
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import { useParams, useRouter } from 'next/navigation';
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import { useSession } from "next-auth/react";
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import { Send, CheckCircle, Clock, ArrowLeft, StickyNote, Activity, User as UserIcon, Paperclip, FileText, Download, AlertTriangle } from 'lucide-react';
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import { useToast } from '../../components/ToastProvider';
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import { getStatusBadge, getPriorityBadge } from '../../components/AppShell';
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export default function TicketDetailPage() {
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const params = useParams();
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const router = useRouter();
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const { data: session } = useSession();
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const ticketId = params.id;
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const { toast } = useToast();
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const [ticket, setTicket] = useState<any>(null);
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const [users, setUsers] = useState<any[]>([]);
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const [attachments, setAttachments] = useState<any[]>([]);
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const [error, setError] = useState(false);
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const [messageInput, setMessageInput] = useState('');
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const [uploading, setUploading] = useState(false);
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const [showModal, setShowModal] = useState(false);
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const [modalMode, setModalMode] = useState<'addTime' | 'close' | 'addNote'>('addTime');
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const [modalData, setModalData] = useState({ durationMins: 15, description: '', content: '' });
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const fileInputRef = useRef<HTMLInputElement>(null);
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useEffect(() => {
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if (ticketId) {
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fetchTicket();
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fetchAttachments();
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if ((session?.user as any)?.userType === 'TEAM') {
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fetchUsers();
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}
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}
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}, [ticketId, session]);
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const fetchTicket = async () => {
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try {
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const res = await fetch(`/api/tickets/${ticketId}`);
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if (res.ok) setTicket(await res.json());
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else setError(true);
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} catch (err) {
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setError(true);
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}
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};
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const fetchUsers = async () => {
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const res = await fetch('/api/users');
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if (res.ok) setUsers(await res.json());
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};
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const fetchAttachments = async () => {
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const res = await fetch(`/api/tickets/${ticketId}/attachments`);
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if (res.ok) setAttachments(await res.json());
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};
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const handleSendMessage = async (e: React.FormEvent) => {
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e.preventDefault();
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if (!messageInput.trim()) return;
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await fetch(`/api/tickets/${ticketId}`, {
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method: 'PUT',
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headers: { 'Content-Type': 'application/json' },
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body: JSON.stringify({ action: 'addMessage', content: messageInput })
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});
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setMessageInput('');
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fetchTicket();
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};
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const handleFileUpload = async (e: React.ChangeEvent<HTMLInputElement>) => {
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const file = e.target.files?.[0];
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if (!file) return;
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setUploading(true);
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const formData = new FormData();
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formData.append('file', file);
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const res = await fetch(`/api/tickets/${ticketId}/attachments`, {
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method: 'POST',
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body: formData
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});
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setUploading(false);
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if (fileInputRef.current) fileInputRef.current.value = '';
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if (res.ok) {
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fetchAttachments();
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fetchTicket();
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} else {
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toast('Fehler beim Hochladen der Datei.', 'error');
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}
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};
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const handleAssign = async (userId: string) => {
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await fetch(`/api/tickets/${ticketId}`, {
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method: 'PUT',
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headers: { 'Content-Type': 'application/json' },
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body: JSON.stringify({ action: 'assign', userId })
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});
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fetchTicket();
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};
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const handleChangePriority = async (priority: string) => {
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await fetch(`/api/tickets/${ticketId}`, {
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method: 'PUT',
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headers: { 'Content-Type': 'application/json' },
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body: JSON.stringify({ action: 'changePriority', priority })
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});
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fetchTicket();
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};
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const handleModalSubmit = async (e: React.FormEvent) => {
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e.preventDefault();
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let payload = {};
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if (modalMode === 'addNote') {
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payload = { action: 'addNote', content: modalData.content };
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} else {
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const action = modalMode === 'close' ? 'closeTicket' : 'addTimeEntry';
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payload = { action, durationMins: modalData.durationMins, description: modalData.description };
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}
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const res = await fetch(`/api/tickets/${ticketId}`, {
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method: 'PUT',
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headers: { 'Content-Type': 'application/json' },
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body: JSON.stringify(payload)
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});
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if (res.ok) {
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setShowModal(false);
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setModalData({ durationMins: 15, description: '', content: '' });
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fetchTicket();
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}
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};
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const openModal = (mode: 'addTime' | 'close' | 'addNote') => {
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setModalMode(mode);
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setShowModal(true);
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};
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const formatBytes = (bytes: number) => {
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if (bytes === 0) return '0 Bytes';
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const k = 1024;
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const sizes = ['Bytes', 'KB', 'MB', 'GB'];
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const i = Math.floor(Math.log(bytes) / Math.log(k));
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return parseFloat((bytes / Math.pow(k, i)).toFixed(2)) + ' ' + sizes[i];
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};
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if (error) return <div className="p-8 text-red-600 font-medium">Fehler: Ticket konnte nicht geladen werden.</div>;
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if (!ticket) return <div className="p-8 text-slate-500 font-medium animate-pulse">Lade Ticketdaten...</div>;
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const isClosed = ticket.status === 'RESOLVED' || ticket.status === 'CLOSED';
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const userType = (session?.user as any)?.userType;
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const timelineItems = [
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...(ticket.timeEntries || []).map((entry: any) => ({ ...entry, type: 'time' })),
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...(ticket.notes || []).map((note: any) => ({ ...note, type: 'note' }))
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].sort((a, b) => new Date(b.createdAt).getTime() - new Date(a.createdAt).getTime());
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return (
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<div className="max-w-7xl mx-auto space-y-6 relative pb-12 animate-fade-in-up">
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<div className="flex items-center gap-4">
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<button onClick={() => router.push('/')} className="p-2 hover:bg-slate-200 rounded-lg text-slate-600 transition">
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<ArrowLeft className="w-5 h-5" />
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</button>
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<div>
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<h1 className="text-2xl font-bold text-slate-900 mb-1">#{ticket.id}: {ticket.title}</h1>
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<div className="flex items-center gap-3 mt-2">
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{getStatusBadge(ticket.status)}
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{getPriorityBadge(ticket.priority)}
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</div>
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</div>
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</div>
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<div className="grid grid-cols-1 lg:grid-cols-3 gap-6">
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<div className="lg:col-span-2 space-y-4">
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<div className="bg-white p-6 rounded-2xl shadow-lg shadow-slate-200/50 border border-slate-100">
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<h3 className="font-semibold text-slate-800 mb-2">Beschreibung</h3>
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<p className="text-slate-600 whitespace-pre-wrap">{ticket.description}</p>
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</div>
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<div className="bg-white rounded-2xl shadow-lg shadow-slate-200/50 border border-slate-100 flex flex-col h-[500px]">
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<div className="p-4 border-b border-slate-200 font-semibold text-slate-800">Nachrichtenverlauf</div>
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<div className="flex-1 p-4 overflow-y-auto space-y-4 bg-slate-50">
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{ticket.messages.length === 0 ? (
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<p className="text-center text-slate-400 mt-4">Noch keine Nachrichten.</p>
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) : (
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ticket.messages.map((msg: any) => (
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<div key={msg.id} className={`flex ${msg.isFromCustomer ? 'justify-end' : 'justify-start'}`}>
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<div className={`max-w-[75%] p-3 rounded-lg ${msg.isFromCustomer ? 'bg-indigo-600 text-white shadow-sm' : 'bg-white border border-slate-200 text-slate-800'}`}>
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<p className="text-sm whitespace-pre-wrap">{msg.content}</p>
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<span className={`text-[10px] mt-1 block ${msg.isFromCustomer ? 'text-indigo-200' : 'text-slate-400'}`}>
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{new Date(msg.createdAt).toLocaleString('de-DE')}
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</span>
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</div>
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</div>
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))
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)}
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</div>
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{!isClosed && (
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<div className="p-4 border-t border-slate-200 bg-white">
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<form onSubmit={handleSendMessage} className="flex gap-2">
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<input type="text" value={messageInput} onChange={(e) => setMessageInput(e.target.value)} placeholder="Antwort schreiben..." className="flex-1 border border-slate-300 p-2.5 rounded-xl focus-ring outline-none transition-all" />
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<input type="file" className="hidden" ref={fileInputRef} onChange={handleFileUpload} />
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<button type="button" onClick={() => fileInputRef.current?.click()} disabled={uploading} className="bg-slate-100 text-slate-600 p-2.5 rounded-lg hover:bg-slate-200 transition">
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<Paperclip className="w-5 h-5" />
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</button>
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<button type="submit" className="bg-indigo-600 text-white p-2.5 rounded-lg hover:bg-indigo-700 transition">
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<Send className="w-5 h-5" />
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</button>
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</form>
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</div>
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)}
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</div>
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</div>
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<div className="space-y-6">
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<div className="bg-white p-6 rounded-2xl shadow-lg shadow-slate-200/50 border border-slate-100">
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<h3 className="font-semibold text-slate-800 mb-4 flex items-center gap-2">
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<Paperclip className="w-5 h-5 text-slate-500" /> Anhänge ({attachments.length})
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</h3>
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{attachments.length > 0 ? (
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<div className="space-y-2">
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{attachments.map(att => (
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<div key={att.id} className="flex items-center justify-between p-2 hover:bg-slate-50 rounded-lg border border-slate-200 group">
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<div className="flex items-center gap-2 overflow-hidden">
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<FileText className="w-4 h-4 text-slate-400 flex-shrink-0" />
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<div className="truncate">
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<p className="text-sm font-medium text-slate-700 truncate">{att.fileName}</p>
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<p className="text-[10px] text-slate-400">{formatBytes(att.fileSize)}</p>
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</div>
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</div>
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<a href={`/api/tickets/${ticketId}/attachments?download=${att.id}`} download className="p-1.5 text-slate-500 hover:text-indigo-600 transition">
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<Download className="w-4 h-4" />
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</a>
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</div>
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))}
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</div>
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) : (
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<p className="text-sm text-slate-500">Keine Dateien vorhanden.</p>
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)}
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</div>
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{userType === 'TEAM' && (
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<>
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<div className="bg-white p-6 rounded-2xl shadow-lg shadow-slate-200/50 border border-slate-100 space-y-4">
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<div>
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<h3 className="font-semibold text-slate-800 mb-2 flex items-center gap-2">
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<UserIcon className="w-4 h-4 text-slate-400" /> Bearbeiter
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</h3>
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<select className="w-full border border-slate-300 p-2 rounded-lg text-sm bg-white" value={ticket.assignedToId || ''} onChange={(e) => handleAssign(e.target.value)} disabled={isClosed}>
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<option value="">Nicht zugewiesen</option>
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{users.map(u => <option key={u.id} value={u.id}>{u.firstName} {u.lastName}</option>)}
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</select>
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</div>
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<div>
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<h3 className="font-semibold text-slate-800 mb-2 flex items-center gap-2">
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<AlertTriangle className="w-4 h-4 text-slate-400" /> Priorität
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</h3>
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<select className="w-full border border-slate-300 p-2 rounded-lg text-sm bg-white" value={ticket.priority} onChange={(e) => handleChangePriority(e.target.value)} disabled={isClosed}>
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<option value="LOW">Niedrig</option>
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<option value="MEDIUM">Mittel</option>
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<option value="HIGH">Hoch</option>
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<option value="CRITICAL">Kritisch</option>
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</select>
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</div>
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</div>
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{!isClosed && (
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<div className="bg-white p-6 rounded-2xl shadow-lg shadow-slate-200/50 border border-slate-100">
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<h3 className="font-semibold text-slate-800 mb-4">Aktionen</h3>
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<div className="space-y-3">
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<div className="grid grid-cols-2 gap-3">
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<button onClick={() => openModal('addTime')} className="bg-indigo-50 text-indigo-700 border border-indigo-200 px-4 py-2.5 rounded-lg text-sm font-medium"><Clock className="w-4 h-4" /> Zeit buchen</button>
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<button onClick={() => openModal('addNote')} className="bg-slate-50 text-slate-700 border border-slate-200 px-4 py-2.5 rounded-lg text-sm font-medium"><StickyNote className="w-4 h-4" /> Int. Notiz</button>
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</div>
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<button onClick={() => openModal('close')} className="w-full bg-emerald-600 text-white px-4 py-2.5 rounded-lg text-sm font-medium shadow-sm"><CheckCircle className="w-4 h-4" /> Ticket abschließen</button>
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</div>
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</div>
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)}
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<div className="bg-white p-6 rounded-2xl shadow-lg shadow-slate-200/50 border border-slate-100">
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<h3 className="font-semibold text-slate-800 mb-4 flex items-center gap-2"><Activity className="w-5 h-5 text-slate-500" /> Interne Chronik</h3>
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<div className="space-y-6">
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{timelineItems.map((item: any) => (
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<div key={`${item.type}-${item.id}`} className={`border-l-2 pl-4 relative ${item.type === 'time' ? 'border-amber-400' : 'border-indigo-400'}`}>
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<p className="font-semibold text-slate-800 text-sm">{item.type === 'time' ? `Zeit: ${item.durationMins} Min.` : 'Interne Notiz'}</p>
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<p className="text-sm text-slate-600 mt-1">{item.type === 'time' ? item.description : item.content}</p>
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<div className="text-[10px] text-slate-400 mt-1">{new Date(item.createdAt).toLocaleString('de-DE')} • {item.user?.firstName}</div>
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</div>
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))}
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</div>
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</div>
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</>
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)}
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</div>
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</div>
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{showModal && (
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<div className="fixed inset-0 bg-slate-900/60 flex items-center justify-center z-50 backdrop-blur-sm p-4">
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<div className="bg-white p-8 rounded-2xl shadow-xl max-w-md w-full">
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<h2 className="text-xl font-bold text-slate-900 mb-2">{modalMode === 'addNote' ? 'Interne Notiz' : 'Zeit erfassen'}</h2>
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<form onSubmit={handleModalSubmit} className="space-y-4 mt-6">
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{modalMode !== 'addNote' && (
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<div>
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<label className="block text-sm font-medium text-slate-700 mb-1">Dauer (Min.) *</label>
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<input type="number" step="15" required value={modalData.durationMins} onChange={(e) => setModalData({...modalData, durationMins: parseInt(e.target.value)})} className="w-full border border-slate-300 p-2.5 rounded-xl focus-ring outline-none transition-all" />
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</div>
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)}
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<div>
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<label className="block text-sm font-medium text-slate-700 mb-1">Inhalt *</label>
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{/* HIER WAR DER FEHLER: setModalData statt setFormData */}
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<textarea required value={modalMode === 'addNote' ? modalData.content : modalData.description} onChange={(e) => setModalData(modalMode === 'addNote' ? {...modalData, content: e.target.value} : {...modalData, description: e.target.value})} className="w-full border border-slate-300 p-2.5 rounded-xl focus-ring outline-none h-24 resize-none transition-all" />
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</div>
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<div className="flex justify-end gap-3 mt-6">
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<button type="button" onClick={() => setShowModal(false)} className="px-4 py-2.5 text-slate-600">Abbrechen</button>
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<button type="submit" className="bg-indigo-600 text-white px-6 py-2.5 rounded-lg">Speichern</button>
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</div>
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</form>
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</div>
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</div>
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)}
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</div>
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);
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}
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@@ -0,0 +1,191 @@
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// /opt/erp-system/app/tickets/page.tsx
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'use client';
|
||||
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||||
import { useState, useEffect } from 'react';
|
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import { useSession } from "next-auth/react";
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import { Ticket as TicketIcon, Plus, X } from 'lucide-react';
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import { getStatusBadge, getPriorityBadge } from '../components/AppShell';
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import { useToast } from '../components/ToastProvider';
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export default function TicketsPage() {
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const { data: session } = useSession();
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const [tickets, setTickets] = useState<any[]>([]);
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const [customers, setCustomers] = useState<any[]>([]);
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const [filter, setFilter] = useState<'ALL' | 'MINE' | 'OPEN'>('ALL');
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// States für das Formular
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const [showForm, setShowForm] = useState(false);
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const [formData, setFormData] = useState({ title: '', description: '', customerId: '', priority: 'MEDIUM' });
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const { toast } = useToast();
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useEffect(() => {
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fetchTickets();
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fetchCustomers();
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}, []);
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const fetchTickets = async () => {
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const res = await fetch('/api/tickets');
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if (res.ok) setTickets(await res.json());
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};
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const fetchCustomers = async () => {
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const res = await fetch('/api/customers');
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if (res.ok) {
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const data = await res.json();
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setCustomers(data);
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if (data.length > 0) {
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setFormData(prev => ({ ...prev, customerId: data[0].id.toString() }));
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}
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}
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};
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const handleSubmit = async (e: React.FormEvent) => {
|
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e.preventDefault();
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||||
const res = await fetch('/api/tickets', {
|
||||
method: 'POST',
|
||||
headers: { 'Content-Type': 'application/json' },
|
||||
body: JSON.stringify(formData)
|
||||
});
|
||||
|
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if (res.ok) {
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setShowForm(false);
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||||
setFormData({ title: '', description: '', customerId: customers[0]?.id.toString() || '', priority: 'MEDIUM' });
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||||
fetchTickets();
|
||||
toast('Ticket erfolgreich erstellt', 'success');
|
||||
} else {
|
||||
toast('Fehler beim Erstellen des Tickets', 'error');
|
||||
}
|
||||
};
|
||||
|
||||
// getStatusBadge is imported from AppShell
|
||||
|
||||
// Filter-Logik
|
||||
const filteredTickets = tickets.filter(t => {
|
||||
if (filter === 'OPEN') return t.status === 'OPEN' || t.status === 'IN_PROGRESS';
|
||||
if (filter === 'MINE') return t.assignedToId === parseInt((session?.user as any)?.id);
|
||||
return true;
|
||||
});
|
||||
|
||||
return (
|
||||
<div className="max-w-7xl mx-auto space-y-6 animate-fade-in-up">
|
||||
{/* Header */}
|
||||
<div className="flex items-center justify-between">
|
||||
<h1 className="text-2xl font-bold text-slate-900 flex items-center gap-2">
|
||||
<TicketIcon className="w-6 h-6 text-indigo-600" /> Ticketsystem
|
||||
</h1>
|
||||
<button onClick={() => setShowForm(!showForm)} className="bg-indigo-600 text-white px-4 py-2 rounded-lg font-medium shadow-sm flex items-center gap-2 hover:bg-indigo-700 transition">
|
||||
{showForm ? <X className="w-4 h-4" /> : <Plus className="w-4 h-4" />} {showForm ? 'Abbrechen' : 'Neues Ticket'}
|
||||
</button>
|
||||
</div>
|
||||
|
||||
{/* Neues Ticket Formular */}
|
||||
{showForm && (
|
||||
<div className="bg-white p-6 rounded-2xl shadow-lg shadow-slate-200/50 border border-slate-100 animate-in fade-in slide-in-from-top-4">
|
||||
<h2 className="text-lg font-semibold text-slate-800 mb-4">Neues Ticket erfassen</h2>
|
||||
<form onSubmit={handleSubmit} className="space-y-4">
|
||||
<div className="grid grid-cols-1 md:grid-cols-2 gap-4">
|
||||
<div className="md:col-span-2">
|
||||
<label className="block text-sm font-medium text-slate-700 mb-1">Betreff *</label>
|
||||
<input type="text" required className="w-full border border-slate-300 p-2.5 rounded-xl focus-ring outline-none transition-all" value={formData.title} onChange={e => setFormData({...formData, title: e.target.value})} placeholder="Kurze Beschreibung des Problems..." />
|
||||
</div>
|
||||
<div className="md:col-span-2">
|
||||
<label className="block text-sm font-medium text-slate-700 mb-1">Kunde *</label>
|
||||
<select required className="w-full border border-slate-300 p-2.5 rounded-xl focus-ring outline-none bg-white transition-all" value={formData.customerId} onChange={e => setFormData({...formData, customerId: e.target.value})}>
|
||||
{customers.map(c => (
|
||||
<option key={c.id} value={c.id}>{c.companyName || `${c.firstName} ${c.lastName}`}</option>
|
||||
))}
|
||||
</select>
|
||||
</div>
|
||||
<div className="md:col-span-2">
|
||||
<label className="block text-sm font-medium text-slate-700 mb-1">Priorität *</label>
|
||||
<select required className="w-full border border-slate-300 p-2.5 rounded-xl focus-ring outline-none bg-white transition-all" value={formData.priority} onChange={e => setFormData({...formData, priority: e.target.value})}>
|
||||
<option value="LOW">Niedrig</option>
|
||||
<option value="MEDIUM">Mittel</option>
|
||||
<option value="HIGH">Hoch</option>
|
||||
<option value="CRITICAL">Kritisch</option>
|
||||
</select>
|
||||
</div>
|
||||
<div className="md:col-span-2">
|
||||
<label className="block text-sm font-medium text-slate-700 mb-1">Details *</label>
|
||||
<textarea required className="w-full border border-slate-300 p-2.5 rounded-xl focus-ring outline-none h-32 resize-none transition-all" value={formData.description} onChange={e => setFormData({...formData, description: e.target.value})} placeholder="Ausführliche Problembeschreibung..." />
|
||||
</div>
|
||||
</div>
|
||||
<div className="flex justify-end pt-2">
|
||||
<button type="submit" className="bg-slate-900 text-white px-6 py-2.5 rounded-lg hover:bg-slate-800 transition font-medium">Ticket erstellen</button>
|
||||
</div>
|
||||
</form>
|
||||
</div>
|
||||
)}
|
||||
|
||||
{/* Filter Tabs */}
|
||||
<div className="flex border-b border-slate-200 gap-6">
|
||||
{[
|
||||
{ id: 'ALL', label: 'Alle Tickets' },
|
||||
{ id: 'MINE', label: 'Meine Tickets' },
|
||||
{ id: 'OPEN', label: 'Nur Offene' }
|
||||
].map(tab => (
|
||||
<button
|
||||
key={tab.id}
|
||||
onClick={() => setFilter(tab.id as any)}
|
||||
className={`pb-3 text-sm font-medium transition-colors relative ${filter === tab.id ? 'text-indigo-600' : 'text-slate-500 hover:text-slate-700'}`}
|
||||
>
|
||||
{tab.label}
|
||||
{filter === tab.id && <div className="absolute bottom-0 left-0 right-0 h-0.5 bg-indigo-600 animate-in fade-in duration-300"></div>}
|
||||
</button>
|
||||
))}
|
||||
</div>
|
||||
|
||||
{/* Datentabelle */}
|
||||
<div className="bg-white rounded-2xl shadow-lg shadow-slate-200/50 border border-slate-100 overflow-hidden">
|
||||
<table className="w-full text-left text-sm">
|
||||
<thead className="bg-slate-50 text-slate-600 font-medium border-b border-slate-200">
|
||||
<tr>
|
||||
<th className="py-4 px-6">ID</th>
|
||||
<th className="py-4 px-6">Titel & Kunde</th>
|
||||
<th className="py-4 px-6">Bearbeiter</th>
|
||||
<th className="py-4 px-6">Status & Prio</th>
|
||||
<th className="py-4 px-6 text-right">Aktion</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody className="divide-y divide-slate-100">
|
||||
{filteredTickets.map(t => (
|
||||
<tr key={t.id} className="hover:bg-slate-50/80 transition-colors border-b border-slate-50 last:border-0 group">
|
||||
<td className="py-4 px-6 font-mono text-slate-400">#{t.id.toString().padStart(5, '0')}</td>
|
||||
<td className="py-4 px-6">
|
||||
<div className="flex flex-col">
|
||||
<span className="font-semibold text-slate-900">{t.title}</span>
|
||||
<span className="text-slate-500 text-xs">{t.customer.companyName || `${t.customer.firstName} ${t.customer.lastName}`}</span>
|
||||
</div>
|
||||
</td>
|
||||
<td className="py-4 px-6">
|
||||
{t.assignedTo ? (
|
||||
<span className="flex items-center gap-1.5 text-slate-700">
|
||||
<div className="w-6 h-6 rounded-full bg-indigo-100 flex items-center justify-center text-[10px] font-bold text-indigo-700 border border-indigo-200">
|
||||
{t.assignedTo.firstName[0]}
|
||||
</div>
|
||||
{t.assignedTo.firstName} {t.assignedTo.lastName}
|
||||
</span>
|
||||
) : <span className="text-slate-400 italic text-xs">Unzugewiesen</span>}
|
||||
</td>
|
||||
<td className="py-4 px-6">
|
||||
<div className="flex flex-col gap-2 items-start">
|
||||
{getStatusBadge(t.status)}
|
||||
{getPriorityBadge(t.priority)}
|
||||
</div>
|
||||
</td>
|
||||
<td className="py-4 px-6 text-right">
|
||||
<a href={`/tickets/${t.id}`} className="text-indigo-600 font-medium hover:text-indigo-800">Akte öffnen</a>
|
||||
</td>
|
||||
</tr>
|
||||
))}
|
||||
{filteredTickets.length === 0 && (
|
||||
<tr>
|
||||
<td colSpan={5} className="py-8 text-center text-slate-500">Keine Tickets in dieser Ansicht gefunden.</td>
|
||||
</tr>
|
||||
)}
|
||||
</tbody>
|
||||
</table>
|
||||
</div>
|
||||
</div>
|
||||
);
|
||||
}
|
||||
Reference in New Issue
Block a user